Shipping Policy

Effective: September 08, 2026

Everything you need to know about how and when your order reaches you. If anything's ever unclear, our support team is one email away.

Order Processing & Dispatch

All confirmed orders are typically processed and dispatched within 24 business hours (Monday to Saturday, excluding public holidays). Orders received before 5:00 PM IST are usually handed to our courier partners the same day. Orders placed after 5:00 PM IST are processed the next business day.

Shipping Partners

Hey Honey Nutrition partners with leading logistics providers including Bluedart, Delhivery, and Xpressbees for reliable, trackable deliveries across India.

Estimated Delivery Time

Metro Cities
Delhi, Mumbai, Bangalore, and other metros
2–3 days
Tier 2 & Tier 3 Cities
Smaller cities and large towns
3–7 days
Remote & Rural Areas
Harder-to-reach and rural locations
5–12 days

Delays caused by natural events, local restrictions, strikes, or courier-related issues are outside our control. We'll always assist in resolving any delivery concern.

Order Tracking

Once your order is dispatched, you'll receive a tracking link via email and SMS. If you don't receive your tracking details within 24 hours of dispatch, please email us at heyhoneynutrition@gmail.com.

Cancellations After Dispatch

Once an order has shipped, it cannot be cancelled simply because you no longer want it. After dispatch, any return, exchange, or refund concern is handled under our Return & Refund Policy.

Address Accuracy & Delivery Issues

Please provide accurate and complete shipping details when placing your order. Hey Honey Nutrition will not be held responsible for failed deliveries due to incorrect addresses, recipient unavailability, or delivery refusal. Additional re-shipping charges may apply in such cases.

International Shipping

At this time, we only ship within India. International orders are not currently supported. For bulk or export inquiries, please reach out to us at heyhoneynutrition@gmail.com.

Delivery Delays & Exceptions

In rare cases, unavoidable delays may occur due to operational issues, natural disasters, or government-imposed restrictions. Our support team will notify you of any significant delay and work to resolve it as quickly as possible.

Shipping Confirmation

Upon dispatch, you'll receive a detailed shipping confirmation with your order number, tracking ID, estimated delivery date, and courier partner details.

Need Help?

Reach us at heyhoneynutrition@gmail.com
Monday to Saturday, 10:00 AM to 6:00 PM IST

Evora Commerce India Pvt Ltd
12, New Khanna Market, Lodhi Colony, New Delhi, 110003